Find a purchase
Lost a license key or a download link? Enter the email address you used at checkout. If that address bought ModernTex, Outbound Veil, Legroom, Keyfeel, Tapefolio, Panely, Summonly, Née, Lenses, the Mac Suite or a kit, we email it the download page for each purchase. The email includes the license keys for the apps that have them.
What it covers
- ModernTex. A new license key, which works in the copy you have with no reinstall (any key you had before keeps working). You also get your download page, which always serves the newest version.
- Outbound Veil, Legroom, Keyfeel, Tapefolio, Panely, Summonly, Née and Lenses. The license key for each one you bought, and your download page. The key goes into the copy you already have: choose Enter license key from the app’s menu. The same key comes back each time.
- Kits and spreadsheets. The download page for each one you bought.
- Live sheets. The setup page for each subscription, with your formulas and the billing button.
- Vitae Plus. Use Vitae Plus key recovery, which also handles subscriptions.
- Paper Review and the other manuscript checks. Results are deleted soon after you open them, so there is nothing to re-send. For a purchase you have not used yet, the email sent when you paid has a link to start it from any device. For an unused volume-pack token or an invoice, email ben@purplelink.llc from the address you paid with.
No email arrived?
Check your spam folder, and that you used the address from your Stripe receipt. We only ever send to the address you enter, and a few requests per address are allowed each day. If it still does not arrive, email ben@purplelink.llc from that address and we will sort it out by hand.